Helpful Information
 
 
Category: News / Announcements
WestHost Client Connection - Volume VI, Issue III

Exciting News & Updates
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- New & Improved Web hosting platform -

We are excited about the upcoming launch of WestHost 4.0 and the added benefits it will provide to our clients. We have also started a helpful FAQ on our member’s area forum in order to help answer some of the questions you may have.

We are currently in beta testing for this new platform to ensure everything works properly. For those of you wishing to provide feedback and suggestions we would encourage you to participate in our beta tests for our new platform.
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- WestHost offers FREE hosting? -

Did you know that as a WestHost client you are eligible for up to 1 FREE month of hosting for every friend you refer? We invite you to learn more about the WestHost Referral Program and how you can benefit from this unique offer.
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- Feature your article on the WestHost blog -

We have recently opened the WestHost Blog for clients and other guests to share useful tips and ideas. This is a great opportunity to share how WestHost has helped your business grow or provide useful tips and ideas to other readers.

If you are interested in submitting a blog post then please send your request to guestbloggers@westhost.com. We recommend that your post not exceed 500 words. We look forward to hearing from you!
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Useful Tips
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- E-commerce Checklist -

What will you need to get your new e-commerce Web site up and running? WestHost has provided a useful e-commerce checklist of items that will be key in running your online business.
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WestHost Employee Spotlight
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Chris Michaelis: Technical Engineer

We would like to congratulate Chris Michaelis for his outstanding contributions in client service excellence!
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Technical Support Stats
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Average E-mail Response Time – 50 Minutes
Average Live Chat Hold Time - 16 Seconds
Average Phone Hold Time - 57 Seconds

Note: We recommend that whenever possible, use e-mail support. We
are better able to track problems, reply with detailed solutions, and
reserve phone lines for those that have quick questions or needs.










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