Helpful Information
 
 
Category: Account Maintenance
Can't Upload

I've sent email to support and tried calling, but the v2.0 upgrade must have went as well as Microsoft Security - a total loss.

When I try to upload files via Site Manager to my
website, I get the error message:

Couldn't save the files in /var/www/html/ - Is a
directory

Please help!!! I've had this website for about a
month now, and I am unable to upload to it at all.

Please help!!

Thank you!!

- Duane Fish

I've noticed the same problem. It's that File Manager WestHost chose to use is utterly useless. I recommend you look into learning how to use FTP - it gives you so much more control, and while WestHost is busy with other support requests would be your only alternative: http://manual.westhost.com/gs.html#gs-ftp

If you run into any problems, you can always ask your question(s) on the forum and somebody will help you out.

Also you may want to try a windows explorer look like ftp program such FTPexplorer

http://www.ftpx.com/

Very easy to use...

I use WS_FTP the pro version and would highly recomend it or any other comprable program. Like Fayez said it gives you alot more controll and I used it even befor 2.0.

Shawn










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