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Category: Web Hosting
Help! Can't set up new account on my dedicated server

I need help with setting up a new account on my dedicated server.

The domain name is thecatpages.com. I bought it through godaddy.com and put :
Domain servers in listed order:
NS.WESTHOST.NET NS2.WESTHOST.NET

They've been showing like that for over 2 weeks now. I then created the account for thecatpages.com through the accounts manager on my server. Yet, when I try to create an FTP connection to the new account using www.thecatpages.com - I get an error message telling me "host not found".... What do I do?

Chris - also please see my PM about getting help about this from tech support.

I responded to your support ticket on Monday and had not as of yet heard anything back. Please check your e-mail for that response so that we can proceed. Thank you.

Sorry Chris - either I never got it or I lost it... Can you please resend?










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