Hi,
I have a new Gigabyte GA-7DXE Triton motherboard installed on my pc and thought I had a possible conflict between my creative live soundcard and onboard via ac97 sound chip (even though I had disabled ac97 in the bios) Neither source was recognised as a playback device under Sounds and Audio devices in Control Panel.
I thought I'd remove the creative card and see if the onboard sound would work by itself, re-enabled it in the bios but no luck.
Since then
I have updated the Bios and Via ac97 drivers;
All the latest Windows updates, Direct X 9.0 (uh-ho) have been installed to try and solve the problem.
Still no luck,
Control Panel/System/ Device Manager can see the via ac97 sound device and says its fine, the drivers are fine, and the device is working properly.
Under Control Panel/Sounds And Audio Devices/Volume, Audio or Voice Tab, everything is greyed out and says no device.
Under control panel/sound and audio devices/hardware/properties/ audio devices, it says Via ac97 audio controller Status: driver is enabled but has not been started.
What can I do to start the driver and get it recognised in sounds and audio devices?
The windows troubleshooter doesn't tell me anything other than check which device is enabled (none are) but no more help after that.
It won't play music files or system sound files as there is no device recognised by sounds and audio devices.
Arrrrrrrggghhhhhh Please Help,
:confused: :mad: :eek:
I've spent 8 hours after work trying to fix it.
Yours Desperately
Dr Will
After upgrading from Win 98 to Win XP Pro, the creative sound card did not work. I went through the whole XP troubleshooting guide, no sound. I went out on the net and loaded Soundblaster Live! XP and 2000 Drivers. Driver install was successful but no sound. I have Cambridge four speaker and subwoofer as my speaker system. This is how I found the fix for the sound. Go to control panel and select Sound,Speach, and Audio Devices. Select Sound and Audio Devices. Select Volume tab. Select Advanced in the speaker setting box. Drivers default to stereo sound. No sound. I selected the closest description to my set up which I thought was "5.1 surround", (click apply) no sound. I tried "quadrifonic" (click apply) and GOT SOUND. I went back to "5.1 surround" and now all four speakers and Subwoofer are working. Sounds sweeeet.
Hi
This must be a Yorkshire (medical) problem!:{
I have the selfsame problem with my MSI Mainboard, Creative Audigy 2 and Win XPPro: "Driver is enabled but has not been started."
I have gone through all the measures you have, and more .. still no joy.
I have posted a support query with Creative Software, but don't hold out much hope, as I believe this to be a MS problem - aren't they all!?.
Please keep me posted, as I will you.
was working until two days ago....now i have the same error message and nothing seems to fix it..........HELP
cheers
rob
I have only 'solved' the problem by a clean (new) install of WinXP using SP1a and the updated Creative drivers. Creative support were unsupportive, not offering any new information, just telling me to repeat the measures I had already taken.
I wonder if this has anything to do with the undocumented WinXP limit on the number of audio drivers in the registry? I hope someone else comes in on this soon, as I have a 20GB hard drive awaiting reinstallation!:-{
I experienced the audio problem "Driver is enabled but has not been started" on XP and also got the "Digital output in use by another application" from my onboard soundapp. This problem was due to the Plug and Play Software enumerator not running.
The solution is described at http://www.annoyances.org/exec/forum/winxp/t1066427444 and I repeat the brief version below (you need to reinstall the driver swenum.sys but first you must create a .inf file for it):
"copy machine.inf from %windir%\inf to a temp dir
remove line 20: ExcludeFromSelect=*
add new hardware have disk (select the temp dir with the modified machine.inf) and install the plug and play software enumerator"
I also found this which may or may not be relevant:
http://www.rme-audio.de/english/faq/10entrye.htm
Thanks PeterChamp - excellent sleuthing!
I have just bought the gigabyte 7dxe mobo, can't get the onboard sound to work with win xp. Did you find a fix Dr Will?
regards
Kev
I too have just upgraded from ME to XP and my Ensoniq Audio PCI 16 didnt work. I bought another sound card thinking a card with XP drivers would be supported. HA! XP is reporting everything is fine. I go into Sounds and my primary sound/play back option is Modem Line #1...WTF. I do have DSL and did have a PCI modem card, which I have removed from the system. Still same error. Tried the swenum.inf/swenum.sys fix, still no sound. When I first upgraded the PnP software Enum was not working in Device Manager, so I uninstalled it (oops). When I try the "Add New Hardware" to reinstall it, I don't know what I should be choosing as the hardware to add. XP tries it wizard and there's no "have disk". When I get to the "Add hardware" where I have the "Have Disk", what hardware am I adding to replace the PnP software enum? Sorry if this sounds dumb, but I'm lost. :mad:
My soundBlaster Live card seemed to stop working!
The drivers for the sound system reported "Driver is enabled but not started". My OS is Windows 2000.
I researched all the known solutions for the problem on the web.
The basic solutions I found were:
* uninstall and reinstall your driver
* IRQ conflict problem
* missing Plug and Play Software Enumerator
* limit some registry enumeration set to 10 items or less
* re-install your operating system
I'm sure that re-installing the operation system works, but it was far more drastistic of a solution then I wanted to try. I tried at least a dozen times uninstalling and reinstalling my driver with no luck. As far as IRQ's go I had no IRQ conflicts. After all, the hardware had been working fine for years. I did the trick to see if my PNP Software Enumerator was installed and it was. Unfortunately I tried the solution and it resulted in my system showing two PNP software enumerators installed. Playing around in the registry, I was able to clear that mistake up, although it didn't seem to harm the system other then having a second bogus PNP software enumerator listed. RME site (http://www.rme-audio.de/english/faq/10entrye.htm) listed a solution claiming 10 entries of more in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software\WindowNT\CurrentVersion\Drivers32 caused the problem I was having. I tried the solution and it didn't solve my problem. There were several other bogus solutions I tried but they didn't work.
Today I got my sound card to work. From my research on the web, I believe that dozens of people are experiencing the same problem with the known solutions not working. My guess is that the same problem exists in both Windows 2000 and Windows XP.
++++++++++++++++++++++++++++++++++++++++++++++++++
Here's what I did to solve this problem:
++++++++++++++++++++++++++++++++++++++++++++++++++
I went into boot.ini and added the /Bootlog option. After rebooting I looked and the NTBTLOG.txt file and saw the following:
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Creative SB Live! Basic (WDM)
Did not load driver Creative Game Port
That gave me the clue that the problem really is that my sound drivers really weren't loading even though the driver status "Driver is enabled but not started" gives you the impression that they did load.
I then went back into boot.ini and removed the /fastdetect option. I left the /bootlog option still inplace. After rebooting I once again looked at the NTBTLOG.txt file and noticed that the drivers that use to not load, were now loading again. The sound card was still not working at this time.
I then uninstalled the Creative SB Live! Basic (WDM) driver and the Creative Game Port driver. I then tried to install Creatives lastest live driver "LiveDrvUni-Pack(ENG).exe" Ironically my computer blue screened on me with an error that Creatives driver was trying to access invalid memory. The system rebooted and the Plug and Play system re-installed the drivers. I then looked at the driver status in the Device Manager and low and behold the "Driver is enabled but not started" status was now replace the the status that the "driver is enabled and functioning properly". I tried my sound card and it was once again working.
I'm sure that some of the final steps I did in my solution aren't needed and can be streamlined, but I wanted to post this solution with the steps that I did to help those who might be experiencing a similar problem and have exhausted all the current know solutions for this class of problem.
Hello,
I am having the same problem. I have tried the other solution, and nothing seems to work. I have tried this and am getting the sam thing you have seem to got. The problem is now i don't see how to removed the /fastdetect option. I don't see this option anywhere please help =)
My soundBlaster Live card seemed to stop working!
The drivers for the sound system reported "Driver is enabled but not started". My OS is Windows 2000.
I researched all the known solutions for the problem on the web.
The basic solutions I found were:
* uninstall and reinstall your driver
* IRQ conflict problem
* missing Plug and Play Software Enumerator
* limit some registry enumeration set to 10 items or less
* re-install your operating system
I'm sure that re-installing the operation system works, but it was far more drastistic of a solution then I wanted to try. I tried at least a dozen times uninstalling and reinstalling my driver with no luck. As far as IRQ's go I had no IRQ conflicts. After all, the hardware had been working fine for years. I did the trick to see if my PNP Software Enumerator was installed and it was. Unfortunately I tried the solution and it resulted in my system showing two PNP software enumerators installed. Playing around in the registry, I was able to clear that mistake up, although it didn't seem to harm the system other then having a second bogus PNP software enumerator listed. RME site (http://www.rme-audio.de/english/faq/10entrye.htm) listed a solution claiming 10 entries of more in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software\WindowNT\CurrentVersion\Drivers32 caused the problem I was having. I tried the solution and it didn't solve my problem. There were several other bogus solutions I tried but they didn't work.
Today I got my sound card to work. From my research on the web, I believe that dozens of people are experiencing the same problem with the known solutions not working. My guess is that the same problem exists in both Windows 2000 and Windows XP.
++++++++++++++++++++++++++++++++++++++++++++++++++
Here's what I did to solve this problem:
++++++++++++++++++++++++++++++++++++++++++++++++++
I went into boot.ini and added the /Bootlog option. After rebooting I looked and the NTBTLOG.txt file and saw the following:
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver Creative SB Live! Basic (WDM)
Did not load driver Creative Game Port
That gave me the clue that the problem really is that my sound drivers really weren't loading even though the driver status "Driver is enabled but not started" gives you the impression that they did load.
I then went back into boot.ini and removed the /fastdetect option. I left the /bootlog option still inplace. After rebooting I once again looked at the NTBTLOG.txt file and noticed that the drivers that use to not load, were now loading again. The sound card was still not working at this time.
I then uninstalled the Creative SB Live! Basic (WDM) driver and the Creative Game Port driver. I then tried to install Creatives lastest live driver "LiveDrvUni-Pack(ENG).exe" Ironically my computer blue screened on me with an error that Creatives driver was trying to access invalid memory. The system rebooted and the Plug and Play system re-installed the drivers. I then looked at the driver status in the Device Manager and low and behold the "Driver is enabled but not started" status was now replace the the status that the "driver is enabled and functioning properly". I tried my sound card and it was once again working.
I'm sure that some of the final steps I did in my solution aren't needed and can be streamlined, but I wanted to post this solution with the steps that I did to help those who might be experiencing a similar problem and have exhausted all the current know solutions for this class of problem.
After re-installing the Plug & Play Emulater I now appear to have two of them in my System Devices and Registry.
Can anyone tell me which is the correct registry entry
I have one at
4d36e97d-e325-11ce-bfc1-08002be10318 > 0000
and another at
4d36e97d-e325-11ce-bfc1-08002be10318 > 0023
plus loads of other entries.
No idea what to delete ?
Had exactly the same problem as Dr. Will and eventually found the answer in the form of a neat presentation that can be accessed from the link below;
http://www.tymes.net/swenum/fix-swenum0.htm
Basically the reason why no 'audio devices' can be selected etc. and the options being greyed out is due to the 'Plug & Play Software Device Enumerator' not being installed as a System Driver. Check this by going to:
Device Manager > System Drivers
This driver may have been lost during an upgrade to Windows XP from another version of Windows such as 98 or Installation of Hotfix Q832894 is known to cause problems with sound cards. Hope this helps anyone experiencing this problem...real pain in the neck!
it worked for me :)
thank you!
Had exactly the same problem as Dr. Will and eventually found the answer in the form of a neat presentation that can be accessed from the link below;
http://www.tymes.net/swenum/fix-swenum0.htm
Basically the reason why no 'audio devices' can be selected etc. and the options being greyed out is due to the 'Plug & Play Software Device Enumerator' not being installed as a System Driver. Check this by going to:
Device Manager > System Drivers
This driver may have been lost during an upgrade to Windows XP from another version of Windows such as 98 or Installation of Hotfix Q832894 is known to cause problems with sound cards. Hope this helps anyone experiencing this problem...real pain in the neck!
After a long day of trial and error, this is the procedure I used to recover Windows 2000 from the
"enabled but has not been started" error.
I did not have any missing Software Enumerator.
It would be interesting to see if this procedure works starting at step 3.
---------------------------------------------------------------------------
1) Trim the 10-limit lists as described in the linked URL (rme-audio) in reply #6 above.
[[ I suggest you skip dangerous step 2 and go to step 3 for the first attempt.
If procedure doesn't work you can then retry with Step 2.
If you are not familiar with boot.ini, definitely skip step 2. ]]
2) setup /bootlog (no /fastselect) option in boot.ini as recommended above in Reply #10.
it is advised to have a bootable floppy with copy of boot.ini file available before mucking with boot.ini file.
3) make sure Windows is picking up the right AC'97 driver that you want.
remove interfering oemXX.inf files in C:\windows\inf if necessary.
4) start in safe mode. in Device Manager, uninstall all devices listed under Sound. Sound category disappears.
in safe mode you are able to uninstall devices that cannot be uninstalled in regular mode.
5) reboot in regular mode.
6) in Device Manager under Sound, the Microsoft WDM audio compatibility driver appears, disabled.
uninstall it.
7) reboot in normal mode. Windows reports detecting new hardware and installs proper drivers.
volume control icon appears in the task bar.
HI fanfarenj and welcome to Dev Shed.
Thanks for posting your solution. :)
As this thread was started almost three years ago, I'm closing it. If anyone has any issues with this, then do not hesitate to PM me.